Dale Manufacturing, Contact information page:
(revised 7/2010)
...Questions?, just e-mail us at link below. If you want to pay by credit card, we accept Visa, Discover, M/C, or American Express. In this case you can either include your card number, expiration date, and security code with your paper work when you ship us your harmnic balancer to rebuild, or e-mail or phone us with that information.
... You can of course send us your personal check or money order if you prefer.
Contact Us At:
dalemfg@q.com ( to send us an 'e' mail message...)
Quantity Discounts:
...If you are a repeat harmonic balancer customer, then the tenth harmonic balancer we rebuild for you in a year is free, and after that an automatic 10% discount.
... {These discount rates may not apply to harmonic balancers that are more difficult to rebuild or take an unusual amount of rubber.}
...The shipping charge to you is our actual cost of shipping and insurance (we add no handling fee). Please let us know the amount of insurance coverage you want if you want insurance coverage. We normally ship Post Office Prioity Mail Flat Rate Box (which is a two day air service and only costs $10.35). If you require other shipping (such as or UPS or Fed Ex.) please let us know. Also, if you want to purchase insurance then please let us know and we will add this cost when shipping back to you.
...The best shipping insurance is careful packing and we almost never have a damage or loss problem with our excellent packing practices (thanks to my shipper (my wife Karen)) and the post office "Flat Rate Box" two day air service that we normally use for return shipping.